FAQ

1. Order Process Time We need about 2-3 work to process the order, and after confirmed the payment, we will arrange the delivery of the products using the logistics method selected by the cust-omer.

2. Order Status

You may login to check the order status, "Member information > Order" 

3. How to make payment 

We accept multi payment methods, like Credit Card (Visa / Master Card), for details, please refer to payment page. Click Here

4. Delivery

We provides a variety of logistics methods for customers to choose. You can select the appropriate logistics method on the checkout page. For details, please refer to the information in "Delivery" page. Click Here

5. Delivery Time

When the delivery address is Hong Kong, the normal delivery time takes 1-2 working days. The actual delivery time depends on the logistics method selected by the customer and the arrangement of the relevant logistics provider.

6. Overseas Order 

We accepts overseas orders, but due to import restrictions, taxes and logistics restrictions in various countries, some products will not accept orders from designated regions.

7. Handling for problem with the goods?

Please call +852 6160 2629 during office hours or report it through online enquiry (Click Here).