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- General
- Travel SIM
- Power Supply
- Cables/Aapter
- Memory Card/USB/Hardisk
- Computer Peripherals
- Indoor/Outdoor Security Camera
- Car Accessories
- Phone Accessories
- Bluetooth Accessories/Earphone
- Pen/Pointer
- Stand
- Senior Phone/Phone
- Remote
- Battery
- Light
- Smart Watch
- Tracker
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Exchange Policy
Exchange Policy
Exchange Arrangements (applicable to Hong Kong Area)
BayGo Tech Official Online Store will ensure the products are in good quality before the order is sent; However, the product may be damaged during delivery, and we will re-arrange the delivery without additional charges. Therefore, after receiving the goods, please check the goods soon in case of any quality problems and must keep the order email for records.
Products that cannot be exchanged
- The product has been received for more than 7 days
- The product packaging is not intact (eg the packaging tape or box is torn off)
- The product has been opened, damaged or incomplete
- There is no return or maintenance for any free gifts and trials
- Any product purchased out of BayGo Tech Official Online Store
Note: We will check and verify the returned product before exchanging. BayGo Tech official online store only accept exchanging product that meet the "Return and Exchange Conditions".
Products that can be exchanged
If the product are mismatch with your order, damaged, defective and exist quality problems, we will arrange an exchange for you. Please apply within 7 days after signing for the goods, otherwise it will not be accepted.
For the exchange process
Please contact us by emailing to baygotechco@gmail.com or Whatsapp to +852-6160-2629 to apply for the exchange ( this phone number only receives WHATSAPP messages, not for calls). Please provide your order number, photos that can show clearly the conditions of the goods, and briefly explain the reasons for the return and exchange. The subject of the email please include "BayGo Tech Online Order" and "Order Number" to ensure a smooth process. When we confirm the return and exchange conditions are met, you will receive a confirmation and details of the exchange. Exchange of products must be carried out at our designated location.
Note: If the item you return comes with a promotional gift or special purchase product, please return the item together, otherwise we will deduct the value of the gift or special item when refunding; if you exchange the same product, you do not need to return the attached gifts or special items.
Undeliverable orders: some orders may due to unknown delivery address, PO Box, hotel address, multiple deliveries but no delivery, recipient's contact number is unavailable, recipient refuses to pay tax/rejection, provided ID/Failed to declare the shipment or rejected the package by the recipient. When we receive the returned package, the original delivery fee, handling fee and 10% of product value will be deducted from the refund as the return order processing fee, and the remainder will be processed according to the "Refund Policy". We can re-deliver the returned package for the customer, but the customer have to pay the delivery cost for the re-delivery.
Warranty
All of the purchase via BayGo Tech Online Store after 7 days, if you got any warranty questions, please check with the brand/Distributor's customer service and repair center.
